Privacy Policy
Last updated: March 17, 2026
This Privacy Policy describes how Antony, operating as RAGLeap ("we", "us", or "our"), collects, uses, and protects your information when you use our platform at ragleap.com.
1. Information We Collect
Account & Registration Data
Name, email address, and encrypted password collected at signup.
Payment Information
Payments processed by Razorpay/Stripe. We store only transaction IDs and subscription status — never full card details.
Document Content
Documents you upload are stored privately in your workspace for RAG retrieval. Never shared with other users.
Usage Analytics & Logs
Pages visited, features used, query counts, API logs to improve the platform.
Cookies & Tracking
Session cookies, authentication, and Google Analytics for usage tracking.
2. How We Use Your Information
- ✓ To provide and improve RAGLeap
- ✓ To process payments and manage subscriptions
- ✓ To send transactional emails (registration, invoices, password reset)
- ✓ To detect and prevent fraud and security threats
- ✗ We do NOT sell your data to third parties
- ✗ We do NOT use your documents to train AI models
- ✗ We do NOT share your data with advertisers
3. Data Storage & Security
- 🔒 All data transmitted over HTTPS/TLS encryption
- 🔒 Passwords stored using strong hashing
- 🔒 API keys encrypted at rest
- 🔒 Cloudflare DDoS protection
- 🔒 Rate limiting against brute force attacks
4. Third-Party Services
💳 Razorpay / Stripe
Payment processing under their own privacy policies.
📊 Google Analytics
Website analytics and usage tracking.
📧 Brevo SMTP
Transactional email delivery service.
🤖 AI Providers (Your Own Keys)
AI processing via your own API keys — supports OpenAI, Gemini, Claude, OpenRouter, Deepseek, Mistral, and Custom API endpoints. We never store your API keys in plain text — they are encrypted before storage.
5. Your Rights
- → Access: Request a copy of your personal data
- → Correction: Update or correct inaccurate data
- → Deletion: Request deletion of your account and all data
- → Portability: Export your data in machine-readable format
Contact: [email protected]
6. Data Retention
- • Account data: Until you delete your account
- • Documents: Until you delete them
- • Payment records: 7 years (legal requirement)
- • Usage logs: 90 days
- • Deleted accounts: Permanently removed within 30 days
7. Governing Law
This Privacy Policy is governed by the laws of Tamil Nadu, India and the Information Technology Act, 2000. Disputes subject to jurisdiction of courts in Tamil Nadu, India.
📬 Contact Us
Name: Antony TC — AI Engineer | Platform: RAGLeap
Email: [email protected]
CEO — Mary: [email protected]
LinkedIn: linkedin.com/in/tc-antony-94a65b126
Website: ragleap.com | Location: Tamil Nadu, India