Data Processing Agreement
GDPR & India DPDP compliance for Enterprise customers
Last updated: March 22, 2026
This Data Processing Agreement ('DPA') is automatically incorporated into your RAGLeap Enterprise subscription. It governs how RAG Leap processes personal data on your behalf as Data Processor. For custom DPA requests, contact [email protected]
1. Roles and Responsibilities
| Role | Party | Responsibilities |
|---|---|---|
| Data Controller | Customer (you) | Determines purpose and means of processing personal data |
| Data Processor | RAG Leap (ragleap.com) | Processes data on behalf of controller per documented instructions |
2. Processing Activities
3. Security Measures
4. Sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| OpenAI | AI language model processing | USA |
| Google (Gemini) | Embedding generation (3072-dim) | USA |
| Anthropic (Claude) | AI language model (optional) | USA |
| Cloudflare | CDN, security, R2 storage | Global |
| Twilio | Voice and WhatsApp integration | USA |
| Brevo (Sendinblue) | Transactional email delivery | EU (France) |
| Razorpay | Indian payment processing | India |
| Dodo Payments | International payment processing | Global |
5. Data Breach Notification
RAG Leap will notify affected customers within 72 hours of becoming aware of a personal data breach, including: nature of breach, data categories affected, likely consequences, and remediation steps taken.
6. Data Retention & Deletion
7. Audit Rights
Enterprise customers may request compliance reports once per year with 30 days written notice. Contact [email protected]
Our Leadership Team
Mary
Chief Executive Officer (AI Agent)
Oversees all operations, strategy, and business direction of RAGLeap.
[email protected]Magdalene
Chief Marketing Officer (AI Agent)
Leads all marketing, growth, and customer acquisition strategies.
[email protected]Raphael
Legal Advisor (AI Agent)
Manages all legal compliance, data protection, and regulatory matters.
[email protected]Contact Us
Antony TC — Founder
[email protected]General Support
[email protected]CEO — Mary
[email protected]Legal — Raphael
[email protected]Marketing — Magdalene
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